A Best Forklift adds service van for onsite forklift repair.
Online PR News – 06-March-2017 – A Best Forklift, a forklift dealer located in Pompano Beach, FL, has added a fully outfitted SPRINTER service vehicle to its service fleet. “These service vehicles help us provide quicker service to our forklift customers,” said Jon Kievman, CEO of A Best Forklift. “We’ve reduced our average forklift service response time,” explained Mr. Kievman. “Because our SPRINTER vans are fully equipped, we reduce the need to bring broken forklifts to our shop. Customers appreciate the quicker response and reduced service turnaround times.”
Mr. Kievman stated, “Since 1989, A Best Forklift has provided forklift service to Broward County and southern Palm Beach County forklift users from our Pompano Beach forklift headquarters on Andrews Avenue. Our shop can perform complete forklift overhauls, but many problems can quickly be repaired at the forklift user’s site. Our SPRINTER service vans are large enough to carry all tools and parts for most forklift repairs.”
Jeff Marsh, A Best’s service manager, added, “Typical on-site forklift repairs include tire replacement, brake service, hydraulic repairs, and preventative services. The secret to reduced forklift downtime is preventative maintenance. Things like routine oil changes and hydraulic system maintenance extend the useful lifetime of any forklift. These SPRINTER service vehicles are critical to our forklift service operations.”
Most forklift service orders begin with a forklift user’s phone call to A Best Forklift at 954 942-0333. Then a customer service person routes the call to the service department, which determines whether a field service call is needed. If so, the next available service vehicle and forklift technician are dispatched to the customer’s site. More service vehicles result in reduced response times.
“Business has been good, and to keep up with the growth, we need to invest in new captal equipment. These SPRINTER service vehicles are just part of that investment,” explained Mr. Kievman.
A-Best Forklift & Hydraulic Service Inc. is a full-service south Florida forklift dealer that’s been located in Pompano Beach since 1989. They supply and service forklifts for Broward County and southern Palm Beach County forklift users. Telephone: 954 942-0333. Hours: 7:00am – 4:30pm M-F Website: http://abestforklift.com