Online PR News – 13-December-2016 – Current business trends base themselves on the belief that organizational success depends greatly on its people; in other words, how skilled and motivated they are to tackle everyday challenges. The skills individuals require transcend those linked to the technical specificities of their roles, to include what are known as soft skills. This is the name given to a cluster of personal traits which enable successful and productive interpersonal relationships. Some of the soft skills which are most relevant to the organizational context include: communication abilities, good verbal and written skills, empathy, leadership, time management and team work.
Aligned with these modern business tendencies, Ann Marie Puig has developed and begun to implement a comprehensive plan to ensure her personnel is well versed in both technical and soft skills. The technical portion of this program has already been addressed with extensive training for the two office online suites used in-house: QuickBooks and SAP Business One. Attention has now been shifted towards the acquisition and strengthening of the staffs soft skills. This phase of the program implies a considerable investment to secure the top Costa Rican facilitators in their respective fields. These trainings will take place over a longer timeframe since follow-up sessions are also part of the strategy.
“Investing in your work force is undoubtedly one of the best business decisions you can make. Soft skills training, in particular, will not only yield returns at the office, but also at a personal level; and as we now know, happier people make for a more productive workplace.”